Higgsfield subscription charges on my bank statement?

Higgsfield subscription charges on my bank statement?

Seeing an unexpected charge from Higgsfield on your bank statement can be confusing. This article explains the common types of charges you might encounter and how to identify them.

1. Monthly or Annual Subscription Fees

If you have an active Higgsfield subscription, you will see recurring charges based on your chosen plan (e.g., Creator, Pro, Business). These are typically debited monthly or annually, depending on your subscription term. The charge name might include 'HIGGSFIELD SUB' or similar.

• Monthly Plan: Charged once every month on your billing cycle start date.
• Annual Plan: Charged once per year, offering a discount compared to monthly billing.

You can verify your current subscription status and next billing date by logging into your Higgsfield account and navigating to the 'Billing' or 'Subscription' section.

2. Credit Top-Up Purchases

In addition to subscriptions, Higgsfield allows users to purchase additional credits to generate more videos. These are one-time purchases and will appear as separate transactions on your statement. The charge name might include 'HIGGSFIELD CREDITS' or 'HIGGSFIELD TOPUP'.

If you made a credit purchase recently, check your transaction history within Higgsfield to match it with your bank statement. For issues with a failed credit top-up, see our guide on Higgsfield Credit Top-Up Not Appearing: What To Do?

3. Failed Payment Retries

Sometimes, if a subscription payment or credit top-up initially fails, Higgsfield's payment system might retry the charge after a few days. This can sometimes result in multiple similar-looking charges if the initial attempt eventually goes through or if you re-attempted the purchase yourself. For help with failed payments, consult Higgsfield Failed Payment: Troubleshooting.

What if a charge seems incorrect?

If you believe a charge is incorrect or unauthorized, first compare the amount and date with your Higgsfield account's billing history. If discrepancies persist, you may need to contact Higgsfield's official support directly. As an independent resource, we cannot access your billing details or process refunds.